Role and Responsibilities: As the lead Product designer for the FamHub Network dashboard project, I was responsible for understanding the needs of administrators managing family resources. My role included conducting user research, defining intuitive user flows for managing data and notifications, and designing wireframes and high-fidelity prototypes to ensure an efficient, user-friendly experience for platform admins.
Introduction
In collaboration with the FamHub development team, I took on the role of Product Designer to create an intuitive admin dashboard for managing family resources and connections. The goal was to streamline admin tasks by providing easy access to key data, user activity, and system notifications.
Using Figma, I focused on delivering a seamless user experience by designing a clear and organized interface. The FamHub Admin Dashboard empowers administrators to efficiently monitor and manage family-related tasks, enhancing the overall platform's functionality and usability.
Project Details
The FamHub development team approached me with a clear vision to improve the admin experience for managing family resources and connections. The goal was to create a centralized dashboard that would streamline administrative tasks, enhance user data management, and provide easy access to important notifications. By addressing these needs, the project aimed to offer a more efficient tool for platform administrators.
Problems
Unclear Data Structure: As a product built from scratch, there was a need to establish a clear and intuitive way to organize family resources and key metrics, which was initially absent.
Lack of Efficient Notification System: A reliable system for timely alerts and updates was missing, making it difficult for admins to stay informed about important activities within the platform.
Non-Intuitive User Interface: The lack of a streamlined design and clear navigation paths made it challenging for administrators to efficiently manage and monitor family connections and resources.
Main Problem
Requirements
User-Centric Dashboard Layout:
Design a comprehensive dashboard that consolidates family resources and connections in an easy-to-navigate interface.
Use modular components to allow admins to quickly view key data (e.g., member status, resource allocation, and activity logs).
Customizable Dashboard:
Enable users to personalize the dashboard layout, allowing them to prioritize important metrics and resources.
Data Management & User Interaction
Efficient Data Display:
Create dynamic sections for managing family member information, resource tracking, and notifications.
Display real-time updates for any changes in family data, ensuring admins can act immediately.
User-Friendly Forms and Input Fields:
Design intuitive forms for adding and editing family members, managing permissions, and allocating resources.
Use clear labels, tooltips, and progress indicators to guide users through data entry and management tasks.
Notifications and Alerts
Real-Time Notification System:
Design a notification system to alert administrators of significant events, such as resource updates or changes in family member data.
Provide clear notification indicators and concise messages to keep admins informed.
Customizable Alert Preferences:
Allow admins to set personalized notification preferences based on the type of alert (e.g., resource changes, family member activity).
Offer options for configuring notification delivery methods (e.g., on-screen alerts, email, or in-app messages).
User Experience & Interface Design
Intuitive Navigation:
Ensure the platform is easy to navigate with a clear information hierarchy, enabling admins to quickly access important sections like resource management and user data.
Provide sticky navigation menus or breadcrumbs for quick access to sections from any page.
Responsive Design:
Ensure the dashboard is fully responsive and optimized for various screen sizes and devices (desktop, tablet, mobile).
Maintain a consistent and usable interface across all device types.
Clean and Minimalist UI:
Create a visually appealing interface with a clean, modern design that minimizes clutter and focuses on key tasks.
Use a consistent color scheme and typography to guide the user's attention to important elements.
Collaboration & Feedback
Collaborative Tools:
Design features that allow admins to collaborate on resource management, such as shared calendars, comment sections, and activity logs.
Allow admins to leave feedback on family resources or tasks to improve communication.
User Feedback Mechanism:
Include an easy-to-access feedback system for users to report issues, suggest improvements, or ask for help directly from the dashboard.
Project Process
Design Process Flow
Discovery
In the Discovery phase, I focused on understanding the challenges and opportunities in improving the admin experience for managing family resources and connections. I identified key stakeholders, including platform administrators, family managers, and system users, to gain a thorough understanding of their needs and expectations.
This process involved uncovering pain points such as difficulties in data organization, resource tracking, and notification management to ensure the design addressed these issues and enhanced the administrative workflow.
Research
I used a comprehensive research approach to gather insights for the FamHub admin dashboard project:
User Interviews and Surveys: I engaged with platform administrators to understand their frustrations, needs, and expectations related to managing family data and resources.
Competitive Analysis: I analyzed similar platforms and tools to identify features that could be improved or adapted for FamHub, ensuring the design was competitive and met industry standards.
Stakeholder Consultations: I collaborated with key stakeholders to align the project’s goals with business needs and ensure the design would meet both user and organizational objectives.
Task Analysis: I examined the common tasks and workflows of administrators to identify inefficiencies and areas for improvement.
Major Competitors
Ideation
During the Ideation phase, I brainstormed and developed concepts to address the challenges identified in the research. I focused on creating innovative solutions for:
Simplified Resource Management: Designing intuitive interfaces for managing family members, resources, and connections with minimal effort.
Efficient Data Display: Creating a clear layout that provides quick access to key information, such as resource status and family activity.
Customizable Notifications: Developing a flexible alert system that allows admins to set personalized notifications for updates or changes within the platform.
Wireframing
In the Wireframing stage, I created low-fidelity wireframes to outline the structure and layout of the FamHub admin dashboard. The wireframes focused on organizing key elements like family resource management, user data displays, and notification settings to ensure a clear and intuitive interface.
This phase allowed me to visualize the core functionality of the dashboard, prioritize essential features, and refine the layout to improve user flow and ease of access to critical information before moving into high-fidelity prototyping.
Main Wireframes
Results
The final solution was a streamlined admin dashboard designed to enhance usability, data management, and real-time notifications for FamHub administrators. The design focused on simplifying workflows, ensuring easy access to family resources and data while maintaining a user-friendly interface. Key UX/UI features included:
Efficient Resource Management: A clean, intuitive layout for managing family profiles, resources, and connections, ensuring that admins could quickly access and update critical information.
Customizable Notifications: A flexible notification system that allowed admins to set personalized alerts based on family activity, resource changes, or other important events, helping them stay informed without feeling overwhelmed.
User-Friendly Interface: A simple and modern interface that minimized complexity, enabling admins to easily navigate the dashboard and prioritize essential tasks like resource allocation and member management.
This solution effectively addressed the needs of the FamHub platform, resulting in a more efficient and manageable admin experience.
Dashboard Home Page
Sales Page
Marketing Page
Reports
Settings
Figma File
The Figma file for FamHub Network features high-fidelity designs and interactive prototypes, showcasing an intuitive e-commerce parenting platform. It is structured into sections that highlight user flows, key screens, and reusable components, allowing for smooth collaboration and efficient developer handoff.
Explore the Figma file
Click the Figma icon in the bottom left to open the file and review wireframes, final designs, and interactive prototypes.
Casi, FamHub Network, was incredibly collaborative throughout the design process, offering valuable insights and feedback at every stage. Their clear communication and willingness to embrace new ideas made it easy to align our objectives and create a design that truly reflected their vision. This strong partnership ensured that the final platform was not only effective but also exceeded expectations, resulting in a solution both the client and I were proud of.
Casi's feedback to my work from LinkedIn
Future Improvement Ideas
Enhanced Family Collaboration Features: Introduce tools for family members to collaborate in real-time, sharing resources and tracking activities together, strengthening family engagement and coordination.
Personalized Resource Recommendations: Leverage AI to provide tailored suggestions for managing family resources, such as budgeting advice or activity planning, based on user behaviors and preferences.
Advanced Notification Customization: Allow more granular control over notification settings, enabling users to set alerts for specific family events, milestones, or personal reminders.
Mobile App Integration: Develop a mobile version of the platform to offer on-the-go access, making it easier for users to manage family resources and connections anytime, anywhere.
User-Generated Content: Allow users to create and share custom family resources, such as schedules, meal plans, or event ideas, fostering a more engaged and creative community.
The Outcome
The FamHub platform led to a noticeable improvement in how administrators managed family resources and connections. Key metrics revealed higher user engagement, with more admins actively organizing and sharing family data. User feedback emphasized the intuitive design, with many noting the ease of access to crucial information and the helpfulness of customizable notifications.
The design’s user-centered approach enhanced both productivity and communication, ensuring a more efficient and connected admin experience. The platform’s success demonstrated the impactful role of UX/UI design in improving administrative workflows and fostering stronger family connections.
